Frequently Asked Taxpayer Questions
Do I qualify for free tax preparation?
Where are your sites located?
How long does it take to get my taxes done?
How fast can I get my refund check?
Are your volunteer tax preparers certified?
I haven't filed in a few years, will you do past year returns?
Do you offer free tax preparation in languages other than English?
Can I apply for an ITIN at a CASH Oregon site?
Which forms will you prepare?
Which forms won't you prepare?
How much does it cost to get my taxes done with CASH Oregon?
Do I qualify for free tax preparation?
Yes! Everyone qualifies for free tax preparation by CASH Oregon and AARP Tax-Aide. We do ask that people able to afford a commercial preparer without any hardship avoid using a resource mainly intended for low- and middle-income families and individuals. However, we will not turn anyone away.
return to top
Where are your sites located?
All over Clackamas, Multnomah, and Washington counties. Check out the location finder for a site near you. We're opening new sites all the time to better serve the tri-county area, so check back often to see if we've moved closer to you.
return to top
How long does it take to get my taxes done?
Well, it depends on how complex your return is. Most people can get their taxes prepared and filed in under an hour. For others, it may take a little longer to fill out forms like a Schedule D (stock sales ONLY), but we'll do it as quickly as we can. Some of our walk-in sites may have a short wait before a preparer can meet with you if we're especially busy.
return to top
How fast can I get my refund check?
Because we e-file at all of our sites, your refund can be in your hands in just 12-13 days! Trust us, that's fast. For those that file a return on paper, the refund check takes at least a month (and usually much longer).
return to top
Are your volunteer tax preparers certified?
Yes! All of our volunteers must pass a yearly exam and are certified by both the IRS and AARP Tax-Aide.
return to top
I haven't filed in a few years, will you do past year returns?
For returns that you owe money, we can go back forever. For years that you were entitled to a refund but didn't claim it, we can go back three years to get you the money you deserve. We can also amend returns up to three years old. This means you can still get a stimulus check from last year if you haven't already done so. Stop by because it may be worth hundreds of dollars!
return to top
Do you offer free tax preparation in languages other than English?
Yes! We have tax preparers and interpreters that speak Spanish, Cantonese, Mandarin, Russian and Vietnamese, just to name a few. Check out our site listings to see which sites offer multi-lingual tax help.
return to top
Can I apply for an ITIN at a CASH Oregon site?
You can apply for an Individual Taxpayer Identification Number (ITIN) at four CASH Oregon/AARP Tax-Aide sites.
- El Programa Hispano (Spanish) - 138 NE 3rd Ave, Ste 140, Gresham
- Lloyd Center (Spanish, Vietnamese, Cantonese) - Lloyd Center Mall, Ste 2013, Portland
- Centro Cultural (Spanish) - 1110 N Adair St, Cornelius
- Bienestar Hillsboro (Spanish) - 951 SE 13th Ave, Hillsboro
return to top
Which forms will you prepare?
- Form 1040
- Schedule A (Itemized Deductions)
- Schedule B (Interest Income)
- Schedule EIC (Earned Income Credit)
- Form 2441 (Child Care Credit)
- Form 8812 (Additional Child Tax Credit)
- Form 8863 (Education Credits)
- Schedule C-EZ (Profit or Loss from a Business)
- Schedule D (Stock Sales ONLY)
- Schedule R (Credit for the Elderly)
- Form 8910 (Alternative Motor Vehicle Credit)
- Form 5695 (Residential Energy Credit)
Which forms won't you prepare?
- Schedule C (Profit or Loss from a Business)
- Schedule D (Complex Sales)
- Schedule E (Rent and Royalties)
- Form 2106 (Employee Business Expenses)
- Form 3903 (Moving Expenses)
- Form 8606 (Non-deductible IRA)
- Form 8615 (Minor's Investment Income)
- Form 4562 (Depreciation)
- Form 1065 (Partnership)
- Form 1120/11205 (Corporation)
How much does it cost to get my taxes done with CASH Oregon?
Absolutely nothing! All of the tax preparation sites offered by CASH Oregon and AARP Tax-Aide are free.
return to top
